/* =========================================================================
   THEME — zentrale Variablen einmal in :root (global verfügbar).
   Diese Werte hier ändern; kein zusätzlicher Override am Dateiende nötig.
   ========================================================================= */
:root {
  --fitc-accent: #ec7528;
  --fitc-accent-deep: color-mix(in srgb, var(--fitc-accent) 78%, #000);
  --fitc-accent-soft: color-mix(in srgb, var(--fitc-accent) 13%, #fff);
  --fitc-accent-link: color-mix(in srgb, var(--fitc-accent) 82%, #000);
  --fitc-accent-border: color-mix(in srgb, var(--fitc-accent) 58%, #fff);
  --fitc-accent-hover: var(--fitc-accent);

  --fitc-panel: #ffffff;
  --fitc-panel-edge: #e7e9ee;
  --fitc-surface: #f4f5f7;
  --fitc-text: black;
  --fitc-text-soft: #6a7280;
  --fitc-text-onaccent: #ffffff;

  --fitc-ok: #2ecc71;
  --fitc-warn: #e8a33d;

  --fitc-radius: 18px;
  --fitc-radius-sm: 12px;
  --fitc-shadow: 0 18px 50px -12px rgba(18, 28, 38, 0.28);
  --fitc-ring: 0 0 0 3px color-mix(in srgb, var(--fitc-accent) 30%, transparent);

  --fitc-font: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto,
    "Helvetica Neue", Arial, system-ui, sans-serif;
}

/* Plugin-sicheres Box-Sizing: nur Chatbot, nicht die ganze Webseite */
.fitc-launcher,
.fitc-launcher *,
.fitc-panel,
.fitc-panel *,
.fitc-teaser,
.fitc-teaser * {
  box-sizing: border-box;
}

.fitc-launcher,
.fitc-panel,
.fitc-teaser {
  font-family: var(--fitc-font);
  color: var(--fitc-text);
}

/* =========================================================================
     THEME — alles über CSS-Variablen, damit pro Mandant leicht umfärbbar.
     ========================================================================= */

/* =========================================================================
     LAUNCHER — runder Button unten rechts
     ========================================================================= */
.fitc-launcher {
  position: fixed;
  right: clamp(16px, 4vw, 28px);
  bottom: clamp(16px, 4vw, 28px);
  width: 60px;
  height: 60px;
  border: none;
  border-radius: 50%;
  background: linear-gradient(150deg, var(--fitc-accent), var(--fitc-accent-deep));
  color: var(--fitc-text-onaccent);
  cursor: pointer;
  display: grid;
  place-items: center;
  box-shadow: var(--fitc-shadow);
  z-index: 99;
  transition:
    transform 0.25s cubic-bezier(0.2, 0.9, 0.3, 1.2),
    box-shadow 0.25s;
}
.fitc-launcher:hover {
  transform: translateY(-2px) scale(1.04);
}
.fitc-launcher:active {
  transform: scale(0.96);
}
.fitc-launcher:focus-visible {
  outline: none;
  box-shadow: var(--fitc-shadow), var(--fitc-ring);
}
.fitc-launcher svg {
  width: 26px;
  height: 26px;
  transition:
    transform 0.3s,
    opacity 0.2s;
}
.fitc-launcher .ic-close {
  position: absolute;
  opacity: 0;
  transform: rotate(-45deg) scale(0.6);
}
body.fitc-open .fitc-launcher .ic-chat {
  opacity: 0;
  transform: rotate(45deg) scale(0.6);
}
body.fitc-open .fitc-launcher .ic-close {
  opacity: 1;
  transform: rotate(0) scale(1);
}

/* kleiner „ungelesen"-Punkt */
.fitc-launcher .dot {
  position: absolute;
  top: 12px;
  right: 13px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--fitc-warn);
  border: 2px solid var(--fitc-accent-deep);
  opacity: 0;
  transform: scale(0);
  transition:
    opacity 0.2s,
    transform 0.2s;
}
.fitc-launcher.has-badge .dot {
  opacity: 1;
  transform: scale(1);
}
body.fitc-open .fitc-launcher .dot {
  opacity: 0;
  transform: scale(0);
}

/* =========================================================================
     PANEL
     ========================================================================= */
.fitc-panel {
  position: fixed;
  right: clamp(16px, 4vw, 28px);
  bottom: calc(clamp(16px, 4vw, 28px) + 72px);
  width: min(390px, calc(100vw - 32px));
  height: min(620px, calc(100dvh - 120px));
  background: var(--fitc-panel);
  border-radius: var(--fitc-radius);
  box-shadow: var(--fitc-shadow);
  z-index: 2147483000;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transform-origin: bottom right;
  opacity: 0;
  transform: translateY(14px) scale(0.96);
  pointer-events: none;
  padding: 0px;
  border: 3px solid var(--fitc-accent);
  transition:
    opacity 0.26s ease,
    transform 0.3s cubic-bezier(0.2, 0.9, 0.3, 1.15);
}
body.fitc-open .fitc-panel {
  opacity: 1;
  transform: none;
  pointer-events: auto;
}

@media (max-width: 460px) {
  .fitc-panel {
    right: 0;
    bottom: 0;
    width: 100vw;
    height: 100dvh;
    border-radius: 0;
    border: none;
  }
}

/* ---- Header ---- */

.fitc-head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 14px 14px 16px;
  background: linear-gradient(135deg, var(--fitc-accent), var(--fitc-accent-deep));
  color: var(--fitc-text-onaccent);
  height: 68px;
}

.fitc-avatar {
  width: 40px;
  height: 40px;
  border-radius: 13px;
  display: grid;
  place-items: center;
  flex: none;
  backdrop-filter: blur(2px);
}
.fitc-avatar svg {
  width: 22px;
  height: 22px;
}
.fitc-head .meta {
  line-height: 1.25;
  min-width: 0;
}

.fitc-head .name {
  font-weight: 650;
  font-size: 15px;
  letter-spacing: 0.2px;
  text-transform: uppercase;
}
.fitc-head .status {
  font-size: 12px;
  opacity: 0.9;
  display: flex;
  align-items: center;
  gap: 6px;
}
.fitc-head .status .led {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--fitc-ok);
  box-shadow: 0 0 0 0 color-mix(in srgb, var(--fitc-ok) 70%, transparent);
  animation: pulse 2.4s infinite;
}
.fitc-head .status.demo .led {
  background: var(--fitc-warn);
  animation: none;
}
@keyframes pulse {
  0% {
    box-shadow: 0 0 0 0 color-mix(in srgb, var(--fitc-ok) 65%, transparent);
  }
  70% {
    box-shadow: 0 0 0 7px transparent;
  }
  100% {
    box-shadow: 0 0 0 0 transparent;
  }
}
.fitc-head .spacer {
  flex: 1;
}
.fitc-iconbtn {
  width: 34px;
  height: 34px;
  border: none;
  border-radius: 10px;
  background: transparent;
  color: inherit;
  cursor: pointer;
  display: grid;
  place-items: center;
  opacity: 0.85;
  transition:
    background 0.18s,
    opacity 0.18s;
}
.fitc-iconbtn:hover {
  background: rgba(255, 255, 255, 0.16);
  opacity: 1;
}
.fitc-iconbtn:focus-visible {
  outline: none;
  box-shadow: 0 0 0 2px rgba(255, 255, 255, 0.7);
}
.fitc-iconbtn svg {
  width: 18px;
  height: 18px;
}

/* ---- Messages ---- */

.fitc-log {
  flex: 1;
  overflow-y: auto;
  overscroll-behavior: contain;
  padding: 18px 16px 8px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  scroll-behavior: smooth;
  background: #ede8d5;
}
.fitc-log::-webkit-scrollbar {
  width: 9px;
}
.fitc-log::-webkit-scrollbar-thumb {
  background: color-mix(in srgb, var(--fitc-text-soft) 35%, transparent);
  border-radius: 9px;
  border: 3px solid var(--fitc-panel);
}

.fitc-row {
  display: flex;
  gap: 9px;
  align-items: flex-end;
  max-width: 100%;
  margin-top: 5px;
}
.fitc-row.bot {
  align-self: flex-start;
}
.fitc-row.user {
  align-self: flex-end;
  flex-direction: row-reverse;
}

.fitc-pic {
  width: 28px;
  height: 28px;
  border-radius: 9px;
  flex: none;
  display: grid;
  place-items: center;
}
.fitc-row.user .fitc-pic {
  background: color-mix(in srgb, var(--fitc-accent) 18%, transparent);
}
.fitc-pic svg {
  width: 16px;
  height: 16px;
}

/* austauschbares Logo/Avatar als Bild (Maskottchen etc.) */
.fitc-av-img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  border-radius: inherit;
  display: block;
}
.fitc-avatar .fitc-av-img {
  padding: 3px;
}
.fitc-pic .fitc-av-img {
  padding: 2px;
}

.fitc-bubble {
  padding: 10px 13px;
  border-radius: 16px;
  font-size: 14.5px;
  line-height: 1.5;
  word-wrap: break-word;
  overflow-wrap: anywhere;
  animation: rise 0.32s cubic-bezier(0.2, 0.9, 0.3, 1.1) both;
}
.fitc-row.bot .fitc-bubble {
  background: white;
  color: black;
  border-bottom-left-radius: 5px;
}
.fitc-row.user .fitc-bubble {
  background: linear-gradient(150deg, var(--fitc-accent), var(--fitc-accent-deep));
  color: var(--fitc-text-onaccent);

  border-bottom-right-radius: 5px;
}

/* ---------- Links allgemein in Bubbles ---------- */
.fitc-bubble a {
  color: var(--fitc-accent-deep);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 1px solid color-mix(in srgb, var(--fitc-accent) 38%, transparent);
  text-underline-offset: 2px;
  transition:
    color 0.15s,
    border-color 0.15s;
}
.fitc-bubble a:hover {
  color: var(--fitc-accent);
  border-color: var(--fitc-accent);
}

.fitc-bubble p {
  margin: 0 0 0.5em;
}
.fitc-bubble p:last-child {
  margin-bottom: 0;
}

/* ---------- Linklisten als anklickbare Reihen ---------- */
.fitc-bubble ul {
  list-style: none;
  margin: 10px 0 2px;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 6px;
}
.fitc-bubble li {
  margin: 0;
  list-style-type:none;
}
.fitc-bubble li a {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  background: white;
  border: 1px solid var(--fitc-panel-edge);
  border-radius: var(--fitc-radius-sm);
  color: black;
  font-weight: 600;
  text-decoration:none;
  transition:
    background 0.15s,
    border-color 0.15s;
}

.fitc-bubble li a:hover {
  background: var(--fitc-accent);
  color:white !important;
  border-color: color-mix(in srgb, var(--fitc-accent) 40%, transparent);
}
.fitc-bubble li a:hover::after {
  transform: translateX(3px);
  opacity: 1;
}

@keyframes rise {
  from {
    opacity: 0;
    transform: translateY(8px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.fitc-time {
  font-size: 10.5px;
  color: var(--fitc-text-soft);
  margin: 2px 4px 0;
  align-self: flex-end;
}
.fitc-row.bot .fitc-time {
  align-self: flex-start;
}

/* Typing-Indikator (Signature-Detail) */
.fitc-typing {
  display: inline-flex;
  gap: 4px;
  padding: 4px 2px;
}
.fitc-typing i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--fitc-text-soft);
  opacity: 0.5;
  animation: blink 1.3s infinite ease-in-out both;
}
.fitc-typing i:nth-child(2) {
  animation-delay: 0.18s;
}
.fitc-typing i:nth-child(3) {
  animation-delay: 0.36s;
}
@keyframes blink {
  0%,
  80%,
  100% {
    transform: translateY(0);
    opacity: 0.4;
  }
  40% {
    transform: translateY(-4px);
    opacity: 1;
  }
}

/* Quick-Reply-Chips */
.fitc-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  padding: 4px 16px 2px;
}

/* Chip-Container im Log */
.fitc-suggestions-in-log {
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  gap: 10px;
  margin: 20px auto 0;
  max-width: 100%;
}

/* Gruppe pro Kategorie */
.fitc-chip-group {
  display: flex;
  flex-direction: column;
  gap: 5px;
}

/* Kategorie-Label */
.fitc-chip-cat-label {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #888;
  padding: 0 16px;
}

/* 2-Spalten-Grid, volle Log-Breite */

.fitc-chip-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
}

.fitc-chip {
  border: 1.5px solid #b8c8d8;
  background: #ffffff;
  color: #1a1a1a;
  font: inherit;
  font-size: 13.5px;
  font-weight: 400;
  padding: 10px 12px;
  border-radius: 10px;
  cursor: pointer;
  text-align: left;
  line-height: 1.35;
  width: 100%;
  transition:
    background 0.15s,
    border-color 0.15s,
    color 0.15s,
    transform 0.1s;
}
.fitc-chip:hover {
  background: var(--fitc-accent);
  color: #ffffff;
  border-color: var(--fitc-accent);
}
.fitc-chip:active {
  transform: scale(0.97);
}
.fitc-chip:focus-visible {
  outline: none;
  box-shadow: var(--fitc-ring);
}

/* ---- Composer ---- */

.fitc-foot {
  padding: 10px 14px calc(10px + env(safe-area-inset-bottom, 0px));
  border-top: 1px solid var(--fitc-panel-edge);
  background: var(--fitc-panel);

}
/* Im Quick-Answer-Modus Footer immer anzeigen */

.fitc-panel.fitc-mode-quick-answer .fitc-foot {
  display: flex !important;
  flex-direction: column;
  align-items: stretch;
  justify-content: center;
  gap: 10px;
  padding: 12px 14px calc(12px + env(safe-area-inset-bottom, 0px));
}
.fitc-input {
  display: flex;
  align-items: flex-end;
  gap: 8px;
  background: var(--fitc-surface);
  border: 1px solid transparent;
  border-radius: 16px;
  padding: 6px 6px 6px 14px;
  transition:
    border-color 0.18s,
    box-shadow 0.18s;
}
.fitc-input:focus-within {
  border-color: color-mix(in srgb, var(--fitc-accent) 45%, transparent);
  box-shadow: var(--fitc-ring);
}
.fitc-input textarea {
  flex: 1;
  border: none;
  background: transparent;
  resize: none;
  font: inherit;
  font-size: 14.5px;
  color: var(--fitc-text);
  line-height: 1.45;
  max-height: 120px;
  padding: 7px 0;
  outline: none;
}
.fitc-input textarea::placeholder {
  color: var(--fitc-text-soft);
}
.fitc-send {
  width: 38px;
  height: 38px;
  flex: none;
  border: none;
  border-radius: 12px;
  background: linear-gradient(150deg, var(--fitc-accent), var(--fitc-accent-deep));
  color: var(--fitc-text-onaccent);
  cursor: pointer;
  display: grid;
  place-items: center;
  transition:
    transform 0.12s,
    opacity 0.18s,
    filter 0.18s;
}
.fitc-send:hover {
  filter: brightness(1.07);
}
.fitc-send:active {
  transform: scale(0.92);
}
.fitc-send:disabled {
  opacity: 0.4;
  cursor: default;
  filter: none;
}
.fitc-send:focus-visible {
  outline: none;
  box-shadow: var(--fitc-ring);
}
.fitc-send svg {
  width: 18px;
  height: 18px;
  transform: translateX(1px);
}

.fitc-hint {
  text-align: center;
  font-size: 12px;
  color: var(--fitc-text-soft);
  margin-top: 0;
  padding: 2px 0;
}
.fitc-hint b {
  color: var(--fitc-accent-deep);
  font-weight: 600;
}

/* =========================================================================
     FOOTER-NAVIGATION — "Zurück" (links) im Quick-Answer-Modus.
     Erscheint nur, wenn ein Navigationsziel vorhanden ist.
     ========================================================================= */
.fitc-nav-foot {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
}
.fitc-nav-foot[hidden] {
  display: none;
}

.fitc-footer-nav-btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font: inherit;
  font-size: 13.5px;
  font-weight: 600;
  line-height: 1;
  padding: 9px 14px 9px 11px;
  border-radius: 999px;
  border: 1.5px solid var(--fitc-accent-border);
  background: var(--fitc-panel);
  color: var(--fitc-accent-link);
  cursor: pointer;
  white-space: nowrap;
  transition:
    background 0.15s,
    border-color 0.15s,
    color 0.15s,
    transform 0.1s,
    box-shadow 0.15s;
}
.fitc-footer-nav-btn svg {
  width: 16px;
  height: 16px;
  flex: none;
}
.fitc-footer-nav-btn:hover {
  background: var(--fitc-accent);
  border-color: var(--fitc-accent);
  color: var(--fitc-text-onaccent);
}
.fitc-footer-nav-btn:active {
  transform: scale(0.97);
}
.fitc-footer-nav-btn:focus-visible {
  outline: none;
  box-shadow: var(--fitc-ring);
}

/* "Zurück" — bleibt links */
.fitc-footer-nav-btn.is-back {
  padding-left: 9px;
}

/* Hinweiszeile im Quick-Answer-Modus (Icon + Text, ruhig zentriert) */
.fitc-panel.fitc-mode-quick-answer .fitc-hint {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 7px;
  font-size: 12.5px;
  color: var(--fitc-text-soft);
  padding: 8px 12px;
  margin: 2px auto 0;
  text-align: center;
}
.fitc-panel.fitc-mode-quick-answer .fitc-hint:empty {
  display: none;
}
.fitc-hint .fitc-hint-ic {
  width: 15px;
  height: 15px;
  flex: none;
  opacity: 0.75;
}

@media (prefers-reduced-motion: reduce) {
  *,
  *::before,
  *::after {
    animation-duration: 0.001ms !important;
    transition-duration: 0.001ms !important;
  }
}

/* =========================================================================
   TEASER — Beratung & Bürozeiten
   ========================================================================= */
.fitc-teaser {
  position: fixed;
  right: clamp(16px, 4vw, 28px);
  bottom: calc(clamp(16px, 4vw, 28px) + 72px);
  width: min(360px, calc(100vw - 28px));
  background: #f5f0e6;
  border: 2px solid var(--fitc-accent-border);
  border-radius: 20px;
  box-shadow: 0 12px 40px -8px rgba(18, 28, 38, 0.22);
  z-index: 2147482999;
  padding: 22px 20px 18px;
  font-family: var(--fitc-font, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Arial, sans-serif);
  opacity: 0;
  transform: translateY(12px) scale(0.97);
  pointer-events: none;
  transition:
    opacity 0.28s ease,
    transform 0.36s cubic-bezier(0.2, 0.9, 0.3, 1.1);
}
.fitc-teaser.is-visible {
  opacity: 1;
  transform: none;
  pointer-events: auto;
}
.fitc-teaser[hidden] {
  display: none !important;
}

.fitc-teaser-eyebrow {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--fitc-accent-link);
  margin: 0 0 6px;
}
.fitc-teaser-title {
  font-size: 24px;
  font-weight: 700;
  line-height: 1.15;
  color: #1a2533;
  margin: 0 0 10px;
  letter-spacing: -0.3px;
}
.fitc-teaser-text {
  font-size: 14px;
  line-height: 1.55;
  color: #5a6575;
  margin: 0 0 18px;
}
.fitc-teaser-actions {
  display: flex;
  gap: 8px;
  margin: 0 0 18px;
}
.fitc-teaser-btn {
  flex: 1 1 auto;
  text-align: center;
  font: inherit;
  font-size: 14.5px;
  font-weight: 600;
  line-height: 1;
  padding: 13px 14px;
  border-radius: 12px;
  cursor: pointer;
  text-decoration: none;
  transition:
    transform 0.12s,
    filter 0.15s,
    background 0.15s,
    border-color 0.15s;
}
.fitc-teaser-btn:active {
  transform: scale(0.97);
}
.fitc-teaser-phone {
  background: #ffffff;
  color: #1a2533;
  border: 1.5px solid #b8c8d8;
  font-weight: 700;
}
.fitc-teaser-phone:hover {
  background: #f0f5fa;
  border-color: var(--fitc-accent-border);
}
.fitc-teaser-chat {
  background: var(--fitc-accent-link);
  color: #ffffff;
  border: 1.5px solid transparent;
}
.fitc-teaser-chat:hover {
  filter: brightness(1.08);
}

.fitc-teaser-hours {
  font-size: 13px;
  line-height: 1.6;
  color: #5a6575;
  border-top: 1px solid #ddd5c0;
  padding-top: 14px;
  padding-left: 68px;
  min-height: 60px;
  position: relative;
}
.fitc-teaser-hours strong {
  color: #1a2533;
  font-weight: 600;
  display: block;
  margin-bottom: 2px;
}
.fitc-teaser-hours a {
  color: var(--fitc-accent-link);
  font-weight: 600;
  text-decoration: underline;
  text-underline-offset: 2px;
}

.fitc-teaser-mascot {
  position: absolute;
  left: 16px;
  bottom: 18px;
  width: 52px;
  height: 52px;
  object-fit: contain;
  pointer-events: none;
  filter: drop-shadow(0 4px 8px rgba(18, 28, 38, 0.15));
  animation: fitc-teaser-bob 4.5s ease-in-out infinite;
}
@keyframes fitc-teaser-bob {
  0%, 100% { transform: translateY(0) rotate(-2deg); }
  50%       { transform: translateY(-4px) rotate(2deg); }
}

.fitc-teaser-close {
  position: absolute;
  top: 14px;
  right: 14px;
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font: inherit;
  font-size: 12px;
  font-weight: 600;
  color: #8a9aaa;
  background: transparent;
  border: none;
  cursor: pointer;
  padding: 4px 6px;
  border-radius: 8px;
  transition: color 0.15s, background 0.15s;
}
.fitc-teaser-close:hover {
  color: #1a2533;
  background: rgba(0, 0, 0, 0.06);
}
.fitc-teaser-close svg {
  width: 12px;
  height: 12px;
}

/* Chat offen → Teaser ausblenden */
body.fitc-open .fitc-teaser {
  opacity: 0 !important;
  transform: translateY(12px) scale(0.97) !important;
  pointer-events: none !important;
}

/* Launcher zeigt X, wenn Teaser sichtbar ist */
.fitc-launcher.teaser-open .ic-chat {
  opacity: 0;
  transform: rotate(45deg) scale(0.6);
}
.fitc-launcher.teaser-open .ic-close {
  opacity: 1;
  transform: rotate(0) scale(1);
}

@media (max-width: 460px) {
  .fitc-teaser {
    right: 14px;
    left: 14px;
    width: auto;
    bottom: calc(14px + 70px);
  }
  .fitc-teaser-title {
    font-size: 20px;
  }
}
@media (prefers-reduced-motion: reduce) {
  .fitc-teaser {
    transition: opacity 0.2s ease;
  }
  .fitc-teaser.is-visible {
    transform: none;
  }
  .fitc-teaser-mascot {
    animation: none;
  }
}